Individual Packages

For our recurring clients, we have an agreed-upon time slot to meet on a regular basis (example: weekly, bi-weekly). However, we understand that unforeseen circumstances come up, and our sessions can be rescheduled up to four days in advance. Canceling within four days of a session results in forfeiting the session unless the student cannot attend due to hospitalization, the death of an immediate family member, or other extraordinary circumstances, in which case we will schedule a makeup session at our sole discretion.

For one-off sessions, if you cannot attend a session and let us know more than 24 hours in advance, we can reschedule without penalty. If you cancel or reschedule within the 24 hour window, you will be subject to a $50 fee.

If the student is late to a session, they forfeit that meeting time. If there are extenuating circumstances or technical difficulties during a session, BKT Education consultants will make up the meeting time. In the unlikely event that BKT Education consultants need to reschedule a session, the consultant will reschedule and make up the session based on a mutually agreed upon time. Frequently missed appointments or tardiness may be considered a breach of our Client Service Agreement and may result in termination of services.